![GITO® Governance – The Shared Compass of Organizational Alignment [Free Webinar]](https://mindmagine.com/wp-content/uploads/2026/08/fiqih-alfarish-N3Bf0ArT5J0-unsplash.jpg)
Missed the live session? The full recording of GITO® Governance: The Shared Compass of Organizational Alignment is now available to watch on demand. Hosted by ITSMF Malaysia and MindMagine, the session features Senior Consultant Kevin Dutton, an ITIL® Master (Version 5), unpacking how governance can align strategy, risk and delivery instead of slowing them down.
IT and digital transformation leaders across Malaysia are invited to a complimentary session examining how GITO® Governance repositions governance as a strategic enabler rather than a compliance burden. Hosted by ITSMF Malaysia and MindMagine, the session features Senior Consultant Kevin Dutton, an ITIL® Master (Version 5) with three decades of international ITSM experience. Registration is free and seats are limited.
Learn why ITSM often fails to deliver value and how the GITO™ model helps align service management with business outcomes.
Most IT Service Management (ITSM) teams are doing “everything right” on paper—yet the business still doesn’t feel the value. In this free webinar, discover how the GITO™ model for ITSM helps you move beyond process for process’s sake and start delivering real outcomes through Governance, Innovation, Transformation, and Optimization.
New ITIL (ITIL version 5) is coming fast. See exactly what it means for your current ITIL 4 or v3 certificates, how to move into New ITIL, and when each module launches in 2026.
![[Recap] Unveiling Next-Gen Service Management & Antifragility in an Era of Change Workshop](https://mindmagine.com/wp-content/uploads/2024/05/USM-Workshop-recap.jpg)
We embarked on a journey into the future of service management with Jan de Vries on 30 April 2024, exploring the robust USM method and the power of antifragility. If you missed it, catch the full workshop recording here.
![[Recap] Strategic Insights: Advancing Service Management in Business, Digital & Government](https://mindmagine.com/wp-content/uploads/2024/04/USM-Intro-X-post-1.jpg)
Dive into the recording of our latest “Coffee with MindMagine” session on advancing service management. Gain expert insights from Jan van Bon and learn how the USM method can transform your operations.
The digital revolution is in full swing, presenting vast opportunities for growth and efficiency. However, realizing its full potential demands an organizational structure that is based on simplicity and collaboration. Learn how a holistic service management and governance approach can convert challenges into strategic advantages, driving innovation while maintaining balance. Join this 30-minutes “Coffee with MindMagine” online session with Jan van Bon on April 16! No registration, just pure value.
Dive into the compelling intersection of thermodynamics and organizational theory. Discover how principles of entropy can optimize business structures, foster innovation, and prepare organizations for future challenges. Learn effective strategies for minimizing entropy and achieving organizational excellence.
Explore the symbiotic relationship between Service Integration and Management (SIAM™) and IT Service Management (ITSM) in our latest article. Uncover shared principles, collaborative dynamics, and the mutual reinforcement that drives efficient, customer-focused service delivery. Unlock the synergy between SIAM and ITSM for optimal IT services.
