Creative Problem Solving with System Thinking, Design Thinking & AI
Move beyond quick fixes. This 2-day Creative Problem Solving workshop blends Systems Thinking, Design Thinking and Generative AI to help teams understand complex challenges and design smarter, human-focused solutions.
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Category
System Thinking, Design
Thinking, Artificial Intelligence
Training Type
Workshop
Level
Professional
Some problems don’t need more meetings. They need a better method.
This 2-day workshop helps teams move from “What’s happening?” to “What should we do next?” using three practical lenses: Systems Thinking (to see what drives the issue), Design Thinking (to create solutions that work for people), and Generative AI (to speed up analysis and idea-building).
Course Description
Creative Problem Solving with Systems Thinking, Design Thinking, and AI is built for real workplace challenges—messy, cross-team, and full of moving parts. You’ll learn a structured flow:
- Diagnose the system to spot patterns and causes beneath surface symptoms
- Design the solution with clear problem framing, ideation, and quick experiments
- Work with Generative AI as a thinking partner for mapping, drafting, and strengthening options
Expect hands-on practice. You won’t just talk about tools—you’ll use them.
Who Should Attend
Best fit for professionals who face complex challenges and want a repeatable way to respond, including:
- Professionals in innovation, strategy, transformation, or leadership
- Educators and facilitators
- Cross-functional teams working across business and/or IT
What You Will Learn
By the end of the workshop, participants can:
- Use Systems Thinking tools to uncover causes and patterns behind challenges
- Map system behavior and identify points where small actions can create meaningful change
- Apply Design Thinking to understand needs, write clear problem statements, and generate options
- Use Generative AI to support both analysis and idea development
- Apply responsible AI use with human oversight and sound judgment
Duration
2-days
Course Delivery
Classroom or Virtual Classroom
Experience working on team or organizational challenges helps. No prior background in Systems Thinking or Design Thinking is required.
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What our clients say
Concepts Covered
Systems Thinking – Seeing the Whole Picture
- Iceberg Model: Look beneath visible events to the patterns, structures, and mindsets that drive them.
- Causal Loop Diagrams: Map how different parts of a system influence each other over time.
- Root Cause Framing: Ask sharper questions to get past the obvious explanation.
Design Thinking – Solving for People
- Empathy: Understand real user needs, frustrations, and expectations.
- Define: Turn insights into clear, focused problem statements.
- Ideate: Stretch thinking and explore a wider range of options.
- Prototype & Test: Create simple, testable versions of ideas and refine them with feedback.
Generative AI – A Smarter Way to Work
- Prompting skills: Ask AI the right questions to get useful support.
- AI in mapping and analysis: Use AI to structure thinking and explore scenarios.
- AI in ideation and storytelling: Shape concepts, personas, and narratives.
- Responsible AI use: Understand where AI helps, where it misleads, and how to keep humans in charge.
Training Schedules
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