Missed our latest “Coffee with MindMagine” session? No worries! We’ve captured all the transformative insights from the webinar “Strategic Insights: Advancing Service Management in Business, Digital & Government” held on April 16. Explore the pivotal discussions led by Jan van Bon and our host Michiel that delved into the Unified Service Management (USM) method, operational excellence, and the digital transformation in service industries.
Discover how structured service management can drive innovation and adapt to the digital era, preparing your organization for the challenges of Industry 4.0. Whether you’re involved in business, digital platforms, or government services, these insights are invaluable.
Key Takeaways
- Journey to Innovation: Jan’s personal experiences with the USM method.
- The Role of Methodologies: How structured approaches bolster operational success.
- Adapting to the Future: Preparing for digital transformations and Industry 4.0.
- Practical Insights: Implementing strategies for innovation and adaptability.
This session is a must-watch for anyone interested or involved in delivering services (business, digital, government, etc.). Don’t miss the opportunity to learn from one of the leading figures in service management!
Watch the Recording Now:
Don’t forget to join our next FREE workshop “Unveiling Next-Gen Service Management & Antifragility in an Era of Change” on 30 April 2024! Find out more here and register today.
