MindMagine

Unveiling Next-Gen Service Management & Antifragility in an Era of Change Workshop

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Since its inception in 1992 in Europe and its expansion to Asia in 2001, MindMagine has been at the forefront of IT service management. As pioneers in the industry, we are excited to announce our next phase in revolutionizing business service management. Join us as we unveil innovative strategies with the Unified Service Management (USM) approach at our upcoming workshop, "Unveiling Next-Gen Service Management & Antifragility in an Era of Change."

Registration

Ready to step into the future of service management? Secure your free spot now!

Unveiling Next-Gen Service Management & Antifragility in an Era of Change (30 Apr 2024)

* Required

Date & Time: 30 April 2024 (Tues), 10am-12pm (UTC +8)
Location Options: Attend at Info Trek Sdn Bhd, Petaling Jaya (map) or Virtually

In a world where technological shifts and unforeseen challenges are commonplace, mastering advanced service management is crucial. Our workshop will introduce you to the cutting-edge Unified Service Management (USM) method and the powerful concept of antifragility, preparing you to not only survive but thrive in tumultuous times.

Part 1: A Fresh Perspective on Service Management

Discover the internationally acclaimed USM method, pioneered in The Netherlands and endorsed by frameworks like the Dutch Governmental Reference Architecture (NORA). This session will challenge you to reevaluate and enhance your current service management architecture, using principles-based strategies for sustainable improvements.

Part 2: The Power of Antifragility

Beyond resilience, antifragility is about thriving on chaos. This segment explores how embracing antifragility can amplify the effectiveness of strategies such as DevOps, continuous deployment, and chaos engineering. Learn to leverage these dynamics to not only safeguard your systems but also enhance efficiency, enjoyment, and innovation within your organization.

Jan de Vries
Meet Jan de Vries: Your Guide to the Antifragile Future

Guided by Jan de Vries, a distinguished figure in Agile, DevOps, Business Information Management, and Antifragility, this workshop is set to be a transformative experience. Jan's extensive background in research, coaching, and strategic development makes him the perfect leader to guide you through the intricacies of next-gen service management.

Why Attend?

This is an essential event for those looking to lead their organizations through dynamic changes with agility and foresight. Whether you aim to overhaul your service management approach, explore the advantages of antifragility, or stay ahead in your industry, this workshop will equip you with the insights and strategies needed for success.

Reserve Your Spot Today

Don’t miss out on the opportunity to transform your service management approach and build a future-ready, antifragile organization. Reserve your spot today and be part of the future of service excellence with MindMagine.