
Your AI Strategy Is a Document. Your Operating Model Is a Mystery.
This is not a criticism of the strategy documents. It is an observation about an organisational capability gap that the documents themselves cannot close.

This is not a criticism of the strategy documents. It is an observation about an organisational capability gap that the documents themselves cannot close.

Shadow IT, the use of unauthorised technology tools at work, has been a governance challenge for two decades. Shadow AI is its more consequential successor, and the stakes are higher for a specific reason: these systems do not just store or transmit data. They process, generate, and in some cases retrain on it.
