ITIL® Product (Version 5)

Manage Digital Products with Confidence
If you’ve ever felt like your team is delivering features without a clear connection to real business outcomes, you’re not alone. Most IT and product teams are working hard — but without a consistent, structured way to manage the full digital product lifecycle, things fall through the cracks. The ITIL® Product Version 5 certification changes that.

This course gives you a clear, proven framework to manage digital products from the moment an idea is discovered, right through to live operations and ongoing support. You’ll learn how to connect product capabilities to business value, work smarter across teams, and make better decisions with data — all in a way that’s designed to hold up in real AI-driven, fast-moving environments.

Over 65,000 professionals have been trained by MindMagine’s team of practising consultants. This isn’t a course built around slides and theory. It’s built around what actually works in the field.

What You Will Learn

After completing this ITIL Product training, you will be able to:

• Understand the key concepts of digital products and services and how they deliver value
• Explain the scope, purpose, and benefits of the ITIL Product and Service Lifecycle Model
• Describe how value chain activities support each stage of the product lifecycle
• Apply the purpose, steps, roles, outputs, critical success factors (CSFs), and metrics for each lifecycle activity
• Explain how management practices enable value chain activities
• Describe how operating models and value streams support digital product management
• Understand how AI, automation, PRINCE2, and DevOps integrate with and strengthen lifecycle delivery