Service management shouldn’t feel like a puzzle of disconnected tools and processes.
In this webinar replay, Jan de Vries explains how the Unified Service Management (USM) method empowers organizations to simplify operations through a standard, repeatable structure — regardless of department or technology.
You’ll gain practical insights into how USM helps you deliver consistent services while reducing administrative overhead.
Plus, learn about ITSMF Malaysia’s relaunch, connecting professionals who aim to strengthen Malaysia’s service management community.
Watch the recording
Ready to simplify your service ecosystem?
Get certified with our Unified Service Management (USM) Foundation Training, available through MindMagine — an Accredited APMG Training Organization.