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Tag: Service Management

Strategic Insights: Advancing Service Management in Business, Digital and Government (16 April 2024)
[Past] Strategic Insights: Advancing Service Management in Business, Digital & Government

The digital revolution is in full swing, presenting vast opportunities for growth and efficiency. However, realizing its full potential demands an organizational structure that is based on simplicity and collaboration. Learn how a holistic service management and governance approach can convert challenges into strategic advantages, driving innovation while maintaining balance. Join this 30-minutes “Coffee with MindMagine” online session with Jan van Bon on April 16! No registration, just pure value.

The Interplay Between SIAM and IT Service Management (ITSM)
The Interplay Between SIAM™ and IT Service Management (ITSM)

Explore the symbiotic relationship between Service Integration and Management (SIAM™) and IT Service Management (ITSM) in our latest article. Uncover shared principles, collaborative dynamics, and the mutual reinforcement that drives efficient, customer-focused service delivery. Unlock the synergy between SIAM and ITSM for optimal IT services.

EXIN Digital Service Manager Optimization
Accelerate Your Digital Journey with EXIN Digital Service Manager Optimization

Step into the world of Agile project management with the EXIN Certified Integrator in Agile Service Projects certification. Tailored for IT professionals, this certification equips you to blend Agile practices with service management. Discover how to gain this valuable credential and make your mark as a certified expert in integrating Agile methodologies.

Strategic Insights: The value of genuine Customer Engagement
How to Become an EXIN Certified Integrator in Agile Service Projects

Step into the world of Agile project management with the EXIN Certified Integrator in Agile Service Projects certification. Tailored for IT professionals, this certification equips you to blend Agile practices with service management. Discover how to gain this valuable credential and make your mark as a certified expert in integrating Agile methodologies.

FitSM®: Where Practicality Meets Performance in IT Service Management

In today’s rapidly evolving digital landscape, effective IT Service Management (ITSM) is a game-changer for organizations aiming to thrive in the competitive market. Our latest whitepaper, “FitSM: Where Practicality Meets Performance in IT Service Management” offers you the key to unlocking success and improving your business performance.

What is IT Service Management? Managing IT services for business efficiency

This article will delve into IT Service Management (ITSM) and its pivotal role in aligning IT services with business objectives, enhancing customer satisfaction, and achieving operational excellence. Explore key ITSM frameworks, processes, tools, and certifications driving business efficiency in the digital landscape.