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Tag: Service Management

Why GITO™ Matters: A Practical Model to Strengthen ITSM Outcomes
Why GITO™ Matters: A Practical GITO Model for ITSM Outcomes [Free Webinar]

Most IT Service Management (ITSM) teams are doing “everything right” on paper—yet the business still doesn’t feel the value. In this free webinar, discover how the GITO™ model for ITSM helps you move beyond process for process’s sake and start delivering real outcomes through Governance, Innovation, Transformation, and Optimization.

New ITIL version 5
New ITIL® is here. Now what?

New ITIL (ITIL version 5) is coming fast. See exactly what it means for your current ITIL 4 or v3 certificates, how to move into New ITIL, and when each module launches in 2026.

Strategic Insights: Advancing Service Management in Business, Digital and Government (16 April 2024)
[Past] Strategic Insights: Advancing Service Management in Business, Digital & Government

The digital revolution is in full swing, presenting vast opportunities for growth and efficiency. However, realizing its full potential demands an organizational structure that is based on simplicity and collaboration. Learn how a holistic service management and governance approach can convert challenges into strategic advantages, driving innovation while maintaining balance. Join this 30-minutes “Coffee with MindMagine” online session with Jan van Bon on April 16! No registration, just pure value.

The Interplay Between SIAM and IT Service Management (ITSM)
The Interplay Between SIAM™ and IT Service Management (ITSM)

Explore the symbiotic relationship between Service Integration and Management (SIAM™) and IT Service Management (ITSM) in our latest article. Uncover shared principles, collaborative dynamics, and the mutual reinforcement that drives efficient, customer-focused service delivery. Unlock the synergy between SIAM and ITSM for optimal IT services.

EXIN Digital Service Manager Optimization
Accelerate Your Digital Journey with EXIN Digital Service Manager Optimization

Step into the world of Agile project management with the EXIN Certified Integrator in Agile Service Projects certification. Tailored for IT professionals, this certification equips you to blend Agile practices with service management. Discover how to gain this valuable credential and make your mark as a certified expert in integrating Agile methodologies.

Strategic Insights: The value of genuine Customer Engagement
How to Become an EXIN Certified Integrator in Agile Service Projects

Step into the world of Agile project management with the EXIN Certified Integrator in Agile Service Projects certification. Tailored for IT professionals, this certification equips you to blend Agile practices with service management. Discover how to gain this valuable credential and make your mark as a certified expert in integrating Agile methodologies.