ITIL® Foundation Bridge (Version 5)
You’ve already put in the work to earn your ITIL 4 Foundation certification. Now ITIL has moved forward — and so should you. The ITIL® Foundation Bridge (Version 5) is a focused upgrade path built for certified professionals who want to stay on top of the latest developments in IT service management, without repeating what they already know. This course starts exactly where ITIL 4 left off.
In a world where AI, automation, and digital complexity are reshaping how services are built and managed, keeping your certification current is not just a career move — it’s how you stay genuinely useful to the teams and organizations you work with.
What’s Actually New in ITIL Version 5?
The ITIL® Foundation Bridge (Version 5) zeroes in on exactly that. ITIL Version 5 has been updated to reflect how modern organizations actually operate — with a stronger focus on digital product and service management, updated language that brings teams onto the same page, and a clear position on how AI governance fits into the service management picture.
The course gives you a solid grasp of the ITIL Value System (ITIL VS), the updated ITIL Product and Service Lifecycle Model, value stream management, and the Four Dimensions of Product and Service Management — all through the lens of what’s changed. You’ll also see how Version 5 positions ITIL alongside PRINCE2® and DevOps, giving you a more connected view of how modern frameworks work together.
What You Will Learn
After completing this ITIL Foundation Bridge (Version 5) training, you will be able to:
- Understand digital product and service management in ITIL (Version 5)
- Understand service relationships in the context of digital products and services
- Understand the ITIL Value System (ITIL VS)
- Understand governance and the ITIL Guiding Principles in ITIL (Version 5)
- Understand the ITIL Product and Service Lifecycle Model and the value chain activities
- Understand value stream and their management
- Understand the ITIL Four Dimensions of Product and Service Management
- Understand how AI affects ITIL, what AI Governance is, and how ITIL integrates with other frameworks (PRINCE2® and DEVOPS INSTITUTE®).
Who Should Attend
This course is for ITIL 4 Foundation certificate holders who want to know what’s new in Version 5 and get their certification upgraded. If you work in IT services, digital operations, or product delivery, this is the fastest, most focused way to get there.
It’s built for professionals across these areas:
- IT & Operations
- Management & Leadership
- Product & Design
- Service & Delivery