Join Us
Join us on 7 August 2024 (Wed), 7.00 pm (MYT, UTC +8) for this FREE “Coffee with MindMagine” session to explore the importance of genuine customer engagement with industry experts.
In today’s competitive landscape, Customer Experience (CX) has emerged as a crucial differentiator for organizations. However, many companies struggle to effectively implement strategies that truly resonate with their customers. The magic happens – when you create genuine excitement and lasting connections through exceptional customer experiences.
At our upcoming virtual “Coffee with MindMagine,” we invite you to join us for a 40-45 minute session dedicated to exploring the vital role of customer experience in business success.
Special Guests
Monique Jansen and Tim Haslett will join us for an engaging discussion, moderated by our host Michiel de Boer. Together, they bring a wealth of experience and insights into the intricacies of customer experience.
Why Attend?
Discover why customer experience is more than just a buzzword. Learn how it drives loyalty, enhances brand reputation, and impacts your bottom line.
Organizations often face hurdles in delivering consistent and meaningful customer experiences. We'll discuss these difficulties and provide insights into overcoming them.
Our session promises to be a blend of genuine conversation and practical knowledge sharing. Grab your coffee, relax, and immerse yourself in an engaging dialogue with like-minded professionals.
What to Expect
- Insightful Perspectives: Gain fresh insights from industry experts on the latest trends and best practices in customer experience.
- Real-world Examples: Learn from real-world case studies that showcase successful CX strategies and their impact.
- Engaging Dialogue: Enjoy a seamless flow of conversation without the interruption of Q&A, making for a more relaxed and enjoyable experience.
Don’t miss this opportunity to enhance your understanding of customer experience and learn how to navigate the complexities of CX implementation. Let’s come together to create magical moments that delight our customers and drive business success.
Meet Our Special Guests
Monique Jansen
Monique Jansen is a seasoned CX Strategist and Experience Management expert with over 30 years of global experience. She specializes in creating authentic, customer-centric experiences across various sectors, including healthcare, automotive, and finance. Monique is dedicated to helping organizations achieve success through sustainable and engaging customer interactions.
Tim Haslett
A strategic and transformational leader with 30 years of international business experience, Tim specializes in driving organizational growth through leadership, emotional intelligence, high-performing teams, and cultural transformation. He has driven transformational growth across multiple industries, focusing on operational performance, sales transformation, and cultural excellence in organizations globally.
Michiel R. de Boer
As Co-Owner and Consulting Director at MindMagine, Michiel de Boer brings over 30 years of global expertise in Management methodologies, coaching and Organizational Change. Michiel will share his knowledge and unique perspectives to inspire innovation and practical solutions.