The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
The ITIL® 4 Leader: Digital & IT Strategy (DITS) elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organisational goals.
students trained since 2001
professionals certified
are the trainers
Category
IT Service Management
Certificate
ITIL® 4 Digital & IT Strategy
Duration
3-days
The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
The ITIL® 4 Leader: Digital & IT Strategy (DITS) elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organisational goals.
The course provides guidance on how the strategy should impact the design, delivery, and support of services throughout the service value chain of an organization.
The ITIL® 4 Digital & IT Strategy course is therefore aimed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organization against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.
What you will learn
At the end of the course, participants will be able to:
Course approach
This course is delivered in a classroom setting using a case study and exercises that are designed to enhance the candidates understanding of ITIL 4. Students who have attended this course, and have done some self-study, are suitably prepared to take the associated ITIL 4 DITS test.
Who should attend?
The course is aimed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long-term growth.
Course Delivery
Classroom or Virtual Classroom
What’s included
Prerequisites
About the Examination
Candidates must pass all the Case Study assignments in order to take the exam.
Case study assessment:
Exam:
Exam Body
PeopleCert

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| Training | Price | Pax | Enroll |
|---|---|---|---|
ITIL® 4 Leader: Digital & IT Strategy 4-6 Feb 2026, Virtual/Classroom, Kuala Lumpur, Malaysia. |
RM8,640.00 | ||
ITIL® 4 Leader: Digital & IT Strategy 22-24 Apr 2026, Virtual/Classroom, Kuala Lumpur, Malaysia. |
RM8,640.00 | ||
ITIL® 4 Leader: Digital & IT Strategy 1-3 Jul 2026, Virtual/Classroom, Kuala Lumpur, Malaysia. |
RM8,640.00 | ||
ITIL® 4 Leader: Digital & IT Strategy 30 Sep-2 Oct 2026, Virtual/Classroom, Kuala Lumpur, Malaysia. |
RM8,640.00 | ||
ITIL® 4 Leader: Digital & IT Strategy 9-11 Dec 2026, Virtual/Classroom, Kuala Lumpur, Malaysia. |
RM8,640.00 |
* Taxes included in all prices.
ITIL® Management & Strategy
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