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Consulting
Empowering Growth Through the GITO Model
Digital Strategy
Continuous Learning
Enterprise DevOps
IT & Sourcing Governance
Lean-Agile Enterprise
Sourcing Advisory
Training
Training Calendar
Agile & Scrum
AgilePM® Agile Project Management
AgilePM® Agile Project Management Foundation
AgilePM® Agile Project Management Practitioner
EXIN Agile Scrum
EXIN Agile Scrum Foundation
EXIN Agile Scrum Product Owner
EXIN Agile Scrum Master
PRINCE2 Agile®
PRINCE2 Agile Foundation
PRINCE2 Agile® Practitioner
EXIN Kanban Foundation
Artificial Intelligence (AI)
EXIN BCS Artificial Intelligence Foundation
EXIN AI Compliance Professional
Adopting AI in Organizations
AI-Powered Project Management
Data Science
Enterprise Big Data Professional (EBDP)
DevOps
DevOps & IT Service Management
EXIN DevOps Foundation
EXIN DevOps Professional
EXIN DevOps Master™
Digital Transformation
Digital Transformation Fundamentals
Human-centered Innovation
Design Thinking Fundamentals
Design Thinking Practitioner
Innovative Systems Thinking for Advanced Solutions
IT Governance & Sourcing
COBIT® 2019 Foundation
COBIT® 5 Foundation
COBIT® 5 Implementation
COBIT® 5 Assessor
EXIN SIAM™ Foundation
EXIN SIAM™ Professional
Lean Management
Lean Operations
Lean IT Foundation
Lean IT Kaizen
Lean IT Leadership
EXIN Kanban Foundation
Organizational Change Management
Agile Change Agent
Change Management Foundation
Change Management Practitioner
Project, Programme & Portfolio Management
AgilePM® Agile Project Management
AgilePM® Agile Project Management Foundation
AgilePM® Agile Project Management Practitioner
MSP® Managing Successful Programmes
MSP® Foundation
MSP® Practitioner
P3.express Practitioner
P3O® Portfolio, Programme, and Project Offices
P3O® Foundation
P3O® Practitioner
PRINCE2 Agile®
PRINCE2 Agile Foundation
PRINCE2 Agile® Practitioner
PRINCE2®
PRINCE2® Foundation
PRINCE2® Practitioner
Service Management
Unified Service Management (USM)
Unified Service Management (USM) Foundation
FitSM®
FitSM Foundation Certification Training
FitSM® Advanced Service Operation & Control
FitSM® Advanced Service Planning & Delivery
FitSM® Expert
ISO/IEC 20000
ISO/IEC 20000 Foundation
ISO/IEC 20000 Auditor
ISO/IEC 20000 Practitioner
ITIL®
ITIL® 4 Foundation
ITIL® 4 Strategist: Direct, Plan & Improve
ITIL® 4 Specialist: Create Deliver & Support
ITIL® 4 Specialist: High Velocity IT
ITIL® 4 Specialist: Drive Stakeholder Value
ITIL® 4 Leader: Digital & IT Strategy
ITIL® 4 Specialist: Monitor, Support & Fulfil
ITIL® 4 Specialist: Plan, Implement & Control
ITIL® 4 Specialist: Collaborate, Assure & Improve
ITIL® 4 Specialist: IT Asset Management
SDI® Service Desk
SDI® Service Desk Analyst
SDI® Service Desk Manager
Coaching & Workshops
Design Thinking Fundamentals
Innovation Accelerator
IT Change Management & Agile Change Control
Innovative Systems Thinking for Advanced Solutions
Expert View
Contact Us
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SDI® Service Desk Manager
9-13 Dec 2025, Virtual/Classroom, Kuala Lumpur, Malaysia.
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